MspgTech | Our IT services

Managed Services: Low Cost, High Value

Proactive approach

Resolution before crisis                                                                                                                                                 

Network Infrastructure Monitoring

Monitoring and maintenance software can identify problems before they affect employee productivity. And everyone can rest easier knowing that resolution occurs before situations turn into “white-hot” emergencies.

Uniform application of the optimal resource

The lowest-cost, most highly credentialed resources are applied to recognized issues first; while bigger problems are escalated to higher-skilled resources tin a fluid and seamless manner so that resolution can be quickly achieved. 

Fast response regardless of priority

With multiple levels of on-site and remote IT support available, problems can be addressed simultaneously rather than in sequential order. The proactive approach also ensures the ultimate in responsiveness: resolving issues while they’re still disguised and before they’re detected by the end user. The immediate impact is improved productivity; the longer-term impact is a more tech-literate staff that’s better able to leverage the company’s technology investment.                                                                                  

 Cyber security services

Security-as-a-service is becoming standard. A modern IT MSP should be able to secure an organization’s infrastructure inside and out, using comprehensive and layered security measures. Firewalls, anti-malware solutions, unified threat detection, and DNS filtering all need to work together to ensure that a company’s critical data is secured.

Cloud-based infrastructure

Just a few years ago businesses were only beginning to explore the cloud — and now it’s become standard. A cloud-based infrastructure gives your organization access to its data and applications from anywhere.

Disaster preparedness

Business interruption can cost a company millions of dollars. Disaster preparedness and responsiveness procedures reduce interruption time, protecting your data from incidents and malicious attacks.

VoIP telephony

In order to save money, most businesses are now folding their telecommunications infrastructure in with their data services. VoIP telephony is extensible and customizable, offering advanced options compared to traditional telecommunications systems.

24/7 tech support

Businesses should expect 24/7 tech support from their IT MSP, regardless of where their MSP is geographically located. A company’s IT infrastructure doesn’t always break down during business hours; without 24/7 tech support, you won’t be able to get things up and running before it impacts your organization.

NOC monitoring

Network operations centers need to be monitored and maintained. One of the advantages to an IT MSP is that they are able to automate and streamline many of these services for you so that your IT professionals don’t need to invest their own time.

Mobile device management

 Mobile device management and management of the Internet of Things is increasingly becoming a serious concern. IT MSPs today need to have comprehensive platforms and protocols designed to leverage mobile devices without exposing the organization to risk.

Future proofing

Finally, MspgTechnology should be able to predict future changes and be able to embrace them. Companies should have plans for transitioning towards these future technologies with ease, so they don’t need to invest more than necessary. Cloud-based services are an example of future proofing; they are scalable, so additional resources can be provisioned as the company grows.

Organizations today need all-in-one; comprehensive, turn-key solutions that give them everything they need to support their business. Through MspgTech, your organization can gain a complete IT infrastructure. Contact MspgTech for more information about the modern services an IT MSP company offers.